If you have a question or issue with your SiriusXM radio, you can call the customer service line at 1-844-LISTEN-1. Customer Care agents can help troubleshoot your account, resolve technical support issues, and answer questions about billing. However, it is important to keep in mind that they are not your first line of defense when you have a technical problem. You should also consult your vehicle manufacturer, as they can provide you with additional information on your radio.
Whether you are a new or returning customer, you may have a number of problems that need to be addressed. If you cannot get through to the SiriusXM customer service line, you can try the Unresolved Issues option on the SiriusXM website. Alternatively, you can contact a car dealership.
While most customers report that the SiriusXM customer service line is not easy to work with, you can still contact SiriusXM to discuss your options. Some common complaints involve long wait times, rude customer service representatives, and the lack of follow-through. Other issues relate to your subscription, billing, or product.
One of the first things you will need to do when you start to experience problems with your SiriusXM radio is to determine the cause of the issue. SiriusXM may be able to suggest a workaround, but you will need to identify the cause of your issue before you can begin resolving it. Also, if you have a radio that is not compatible with SiriusXM, you will need to contact the manufacturer to find out.
The SiriusXM all access package includes more than 160 channels, including the best in talk, entertainment, and sports. It also includes premium traffic services, enhanced roadside assistance, and stolen vehicle recovery assistance.
When you sign up for a SiriusXM account, you will receive a complimentary month of All Access. After the first month, you can choose to downgrade or upgrade your subscription. Upgrading your subscription will begin a new billing cycle, while downgrading will continue the current plan. Depending on the specific terms of your subscription, you may be required to pay more for access to certain content.
Many of the channels offered by SiriusXM are ad-free. They feature a wide range of music from several genres. In addition to music, SiriusXM provides sports, comedy, and news. Several SiriusXM channels have exclusive programs, such as Howard Stern and TODAY Show Radio. Occasionally, a channel will be lost, and you will need to re-log in to your account.
You can also use the SiriusXM GuardianTM (tm) assistance feature to connect to a Customer Care agent for assistance. During this process, your Customer Care agent will be able to initiate remote commands for you.