You may also choose to contact the Sirius XM support center via the web, and it is not uncommon for them to be a bit busy. However, if you have a question about your account or you need to make a payment, you can bet they will be more than happy to help you out. The company has also agreed to make it easier to cancel your contract.
While you"re at it, you may wish to ask your Sirius XM customer support rep to tell you what is the smallest possible fee you should expect to pay. They may also be able to recommend a better deal on a newer, more powerful model for you, which should be good news for you. This will ensure that you are getting the best value for your money.
When you do decide to call in, remember to be patient. A lot of people in the Sirius XM customer support department do not like to be bothered by customers, and the fact that you are on their clock will likely be more than a little annoying. So, do your research, and you"ll be sure to enjoy a smooth, stress-free transaction.
Another way to get your hands on the nifty item is to check out the website"s customer reviews page. As you peruse through customer ratings and reviews, you"ll be able to find out how other Sirius XM subscribers feel about the company. Oftentimes, you"ll find complaints about rude or unresponsive customer service, and the number of complaints is growing. Some people complain about the time it takes to get through to a live person, and others have heard of wait times that seem to last forever.
Before you make that call, however, you should make sure you have the right device for the job. Unlike terrestrial radio, Sirius XM does not support every type of device. To get the most out of your subscription, you"ll need to ensure that your device supports the streaming features. In addition to making sure that your device is capable of receiving the audio signal, you"ll need to make sure that the aforementioned signal has a wide enough range to cover your location.