The main thing to note when using the Sirius XM chat is that the customer service is not available 24/7. You can get a response, though, if you contact the company by phone, email, or their web-based chat system. But, if you want to chat with a live person, you will have to call the company"s toll free number.
In order to use the SiriusXM chat, you must sign up for the service first. While this isn"t necessarily difficult, you"ll have to provide some basic information in order to get started. If you have any questions or are not sure what to do, the staff at the customer service line can answer all of your questions.
Once you are registered, you can sign up for a free trial. During the trial, you can also cancel your subscription if you don"t plan on continuing. However, you"ll have to take the same steps when you decide to actually cancel the subscription.
To cancel your subscription, you"ll need to call the company. If you"re a Californian, you can do it by calling the toll free number. However, if you"re not in the state, you"ll need to use their web-based chat.
When you call the toll free number, you can expect to speak with a person who speaks English, but he or she is likely to have a foreign accent. You will need to provide specifics about your problem. Often, if you explain why you"re canceling the subscription, you"ll get an agent who"ll offer you a better deal.
When you"re chatting with a representative, he or she may pop up with questions. They may ask you to provide a link, or let you know that you can find answers to your questions on the company"s website. Alternatively, they may give you a Let"s Get Started page. Whatever the case, if you don"t need help right now, you should ignore their offers.
For a long time, it"s been nearly impossible to find a reliable way to cancel a subscription with SiriusXM. Thankfully, the company has quietly added an online cancellation option. It"s a response to a consumer law that was passed two years ago.
Although this isn"t the only way to cancel a SiriusXM subscription, it"s the easiest one and is worth a try. Also, if you call from outside of California, you can still use the chat to cancel your subscription.
SiriusXM offers more than 150 channels of music, sports, and news. It"s also been known to offer extended features, such as alerts for heavy storms and electric vehicle charging stations. These services are useful for planning vacations and navigating unfamiliar cities. Unlike terrestrial radio, they offer much better streaming.